A systematic literature review of negative psychological states and behaviors in sales

T Lyngdoh, E Chefor, B Hochstein, BP Britton… - Journal of Business …, 2021 - Elsevier
In sales settings, negativity typically manifests in two forms. Negative psychological states
(NpS), such as stress, burnout, and/or depression can result from sales activities. Negative …

Too much light blinds: The transparency-resistance paradox in algorithmic management

P Hu, Y Zeng, D Wang, H Teng - Computers in Human Behavior, 2024 - Elsevier
Gig platforms increasingly harness AI algorithms to manage workers, offering notable
efficiency and scalability benefits. However, the rise of worker resistance, such as …

It is all in good humor? Examining the impact of salesperson evaluations of leader humor on salesperson job satisfaction and job stress

P Guenzi, D Rangarajan, NN Chaker… - Journal of personal …, 2019 - Taylor & Francis
Salesperson job stress and job satisfaction have been identified as critical factors affecting
job performance. Academic research suggests that sales managers can influence …

[PDF][PDF] Personal selling, incentives and motivation. A systematic literature review

J Bullemore Campbell, E Cristóbal Fransi - 2018 - repositori.udl.cat
The purpose of this study was to systematically examine and organize the current body of
research literature that either quantitatively or qualitatively explored personal selling …

An investigation of sales managers' aggressiveness in B2B sales leadership: the sequential mediation model of emotional exhaustion and adaptive selling

B Ahmad, M Akbar, M Asif… - Management Science …, 2021 - growingscience.com
The aim of this research is to investigate the influence of sales managers' aggressiveness
on ethical sales leadership and salesperson performance in B2B context, taking into …

Reconceptualizing the measurement of multidimensional salesperson job satisfaction

BN Rutherford, JS Boles… - Journal of Personal Selling …, 2019 - Taylor & Francis
Job satisfaction is a key construct in many models examining salesperson attitudes,
intentions, and behaviors. Job satisfaction has often been conceptualized and measured as …

Burned out on the road: Burnout's impact on job satisfaction among road warriors

BN Rutherford, SC Ambrose… - Journal of Personal …, 2023 - Taylor & Francis
This study examines relationships between the dimensions of burnout and aspects of job
satisfaction among road warrior salespeople. Considering the heavy costs associated with …

Identifying aggressive versus ethical sales supervision in B2B service recovery: a multilevel perspective

B Ahmad, D Liu, N Akhtar, MID Akbar - Asia Pacific Journal of …, 2022 - emerald.com
Purpose The current research provides a conceptual framework that explains how sales
managers' aggression across business-to-business (B2B) sales organizations triggers …

Salesperson burnout: the state of research, scaling, and framework advancement

SC Ambrose, BN Rutherford, CD Shepherd… - A Research Agenda …, 2021 - elgaronline.com
The World Health Organization recently called burnout a severe issue in today's workplace
(Chatterjee and Wroth 2019). In fact, burnout is now an officially recognized medical …

How an abusive supervision climate impacts business-to-business (B2B) sales performance, and the roles of leader–members interdependence and team …

MJ Daniel - 2022 - digitalcommons.acu.edu
Sales supervisors can tremendously influence the sales teams they manage, and their
behaviors can influence a team's engagement and sales performance. Because of the …