Map** the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis

N Donthu, S Kumar, N Pandey, N Pandey… - Journal of Business …, 2021 - Elsevier
In this study, we use bibliometric analysis and systematic review to analyze electronic word-
of-mouth (eWOM) research. Our findings show that the research has grown a lot in terms of …

Online food delivery: A systematic synthesis of literature and a framework development

A Shankar, C Jebarajakirthy, P Nayal… - International Journal of …, 2022 - Elsevier
This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …

[HTML][HTML] Transforming consumers' intention to purchase green products: Role of social media

M Nekmahmud, F Naz, H Ramkissoon… - … Forecasting and Social …, 2022 - Elsevier
This research aims to examine consumers' green product purchasing intentions and
observe how social media marketing (SMM) and social media usage (SMU) actively …

[HTML][HTML] CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting

G Dash, J Paul - Technological Forecasting and Social Change, 2021 - Elsevier
This study compares the two widely used methods of Structural Equation Modeling (SEM):
Covariance based Structural Equation Modeling (CB-SEM) and Partial Least Squares based …

Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions

S Kumar, A Shah - Journal of Retailing and Consumer Services, 2021 - Elsevier
Food delivery apps (FDAs) have transformed the way consumers order and consume food,
especially during the mobility limitations of the COVID-19 pandemic. The hospitality industry …

[HTML][HTML] Adoption of digital financial transactions: A review of literature and future research agenda

K Kajol, R Singh, J Paul - Technological Forecasting and Social Change, 2022 - Elsevier
This review synthesizes the prior literature on digital financial transactions (DFTs), identifies
the factors that influence the adoption of DFTs, and sheds light on the research gaps in this …

Metaverse mingle: Discovering dating intentions in metaverse

D Chakraborty, S Patre, D Tiwari - Journal of Retailing and Consumer …, 2023 - Elsevier
The present work represents a mixed-method investigation to redefine Elaboration
Likelihood Model (ELM) using some innovative variables to investigate dating-partner …

Impact of online convenience on mobile banking adoption intention: A moderated mediation approach

C Jebarajakirthy, A Shankar - Journal of Retailing and Consumer Services, 2021 - Elsevier
The purpose of this study to investigate the effect of online convenience dimensions on
mobile banking (m-banking) adoption intention using a comprehensive moderated …

Social influence research in consumer behavior: What we learned and what we need to learn?–A hybrid systematic literature review

R Bhukya, J Paul - Journal of Business Research, 2023 - Elsevier
Social influence plays a significant role in sha** consumer behavior, and research in this
area comprises a substantial portion of the literature. Despite the vast number of studies …

Digital servitization value co-creation framework for AI services: a research agenda for digital transformation in financial service ecosystems

EH Manser Payne, AJ Dahl, J Peltier - Journal of Research in …, 2021 - emerald.com
Purpose Innovative firms have rapidly developed artificial intelligence (AI) capabilities into
their service ecosystems, essentially changing perceptions of what is service quality and …