Social networks have changed our daily life and they have the potential to significantly
influence and support Requirements Engineering (RE) activities. Social network-based RE …

Modern Q&A websites, such as Stack Overflow, use social media to provide concise
answers, and offer rich technical context with quality assessment capabilities. Although …

User feedback is indispensable in software evolution. Previous work has proposed ways for
automatically extracting requirements, bug reports and other valuable information from …

Conventional software engineering processes are rather transactional and lack a common
theory for the involvement of users and their communities. Users are regarded as pure …

User feedback has grown in importance for organizations to improve software products.
Prior studies focused primarily on feedback collection and reported a high-level overview of …

With Canada becoming the first G20 country to legalize the recreational use of cannabis,
there has been increasing interest in the emergence of this new retail market. The research …

The open source community, as well as numerous technical blogs and community web sites,
put online vast quantities of free source code, ranging from snippets to full-blown products …

For a number of years now, methods, techniques, and practices for Enterprise Modeling
(EM) have been a very important part of our professional lives. We strongly believe that …

Customers can participate in open innovation communities posting innovation ideas, which
in turn can receive comments and votes from the rest of the community, highlighting user …

Customer satisfaction surveys, which have been the most common way of gauging customer
feedback, involve high costs, require customer active participation, and typically involve low …