Human-Computer Interaction (HCI) addresses problems of interaction design:
understanding user needs to inform design, delivering novel designs that meet user needs …

The objective of this review was to describe methods used to study and model workflow. The
authors included studies set in a variety of industries using qualitative, quantitative and …

HCI addresses problems of interaction design: delivering novel designs, evaluating existing
designs, and understanding user needs for future designs. Qualitative methods have an …

Theory is the bedrock of many sciences, providing a rigorous method to advance
knowledge, through testing and falsifying hypotheses about observable phenomena. To …

The phrase" in-the-wild" is becoming popular again in the field of human-computer
interaction (HCI), describing approaches to HCI research and accounts of user experience …

Whilst science has a strong reliance on quantitative and experimental methods, there are
many complex, socially based phenomena in HCI that cannot be easily quantified or …

In large-scale extreme events, multidisciplinary crisis management teams (CMTs) are
required to function together cognitively. Despite theoretical maturity in team cognition and …

This paper presents the Event Analysis of Systemic Teamwork (EAST) method as a means
of modelling distributed cognition in systems. The method comprises three network models …

The field of Human-Agent Interaction (HAI) has made significant strides in recent years, yet
the gap between the envisioned capabilities of conversational agents and their current state …

The integration of agile software development and user experience (UX) design has been a
topic of investigation for practitioners and researchers for many years, and agile teams have …