Abstract Social Media Analytics (SMA) has brought new improvement and development
opportunities to aid decision-making for government and to support e-governance and smart …

Companies use social business intelligence (SBI) to identify and collect strategically
significant information from a wide range of publicly available data sources, such as social …

Este trabajo revisa las publicaciones académicas arbitradas del período 2017-2018
relacionadas con la inteligencia de negocios y la analítica, orientadas a las microempresas …

Social media platforms have become a new source of useful information for companies.
Ensuring the business value of social media first requires an analysis of the quality of the …

Social networks are technical platforms designed to facilitate the process of communication
among people, to share information, and to following up on shared interests and activities …

The software market sees the appearance of new companies and products every day. This
growth translates into the competition, and the survival of companies is reduced to …

Today, understanding customer satisfaction is becoming a difficult and complex task for
companies due to the explosive growth of the voice of the customer in online reviews. This …

Bu çalışmanın amacı, yerli ve yabancı yazında konu olan karar destek sistemleri, iş zekâsı
ve iş zekâsı bileşenlerini detaylı bir şekilde incelemek ve bir bütün olarak değerlendirmektir …

With the development of the global economy and the advancement of science and
technology, all walks of life are increasingly relying on information technology. The business …

Researchers have consistently shown that a supportive culture is one of the most crucial
success factors in the implementation of any big data solution. Creating a culture that …