Advertising and privacy: An overview of past research and a research agenda

SC Boerman, EG Smit - International Journal of Advertising, 2023‏ - Taylor & Francis
By looking back at 40 years of research in the International Journal of Advertising (IJA), we
provide a state-of-the-art of advertising research addressing (consumer) privacy. A …

Strategizing retailing in the new technology era

D Grewal, DK Gauri, AL Roggeveen, R Sethuraman - Journal of Retailing, 2021‏ - Elsevier
The world of retailing is being reimagined and transformed at breakneck speeds due to new
technologies, as well as due to changes in consumer purchasing behavior resulting from the …

Five decades of self‐congruity in consumer behaviour research: a systematic review and future research agenda

M Kolańska‐Stronka, B Singh - International Journal of …, 2024‏ - Wiley Online Library
The conceptualization of self‐congruity is more than five decades old. However, the
research on its effect on consumer behaviour is still evolving, ensuing the literature …

The economic and environmental dividends of the digital development strategy: evidence from Chinese cities

X Liu, C Qin, B Liu, AD Ahmed, CJ Ding… - Journal of Cleaner …, 2024‏ - Elsevier
Digital development is critical for achieving coordinated regional economic growth, energy
conservation, and emissions reduction, which makes it a viable method for achieving carbon …

[HTML][HTML] Personalized touchpoints and customer experience: A conceptual synthesis

J Weidig, M Weippert, C Kuehnl - Journal of Business Research, 2024‏ - Elsevier
Customers desire personalized touchpoints, and practitioners largely agree that such
touchpoints constitute an essential success factor for firm and customer performance. To …

[HTML][HTML] The future of digital communication research: Considering dynamics and multimodality

D Grewal, D Herhausen, S Ludwig, FV Ordenes - Journal of Retailing, 2022‏ - Elsevier
Digital communication, the electronic transmission of information, reflects and influences
consumers' perceptions, attitudes, behaviors, and shop** journeys. Thus, data stemming …

Customers' willingness to disclose personal information throughout the customer purchase journey in retailing: The role of perceived warmth

G Aiello, R Donvito, D Acuti, L Grazzini, V Mazzoli… - Journal of …, 2020‏ - Elsevier
Consumers show increasing levels of concern regarding disclosing information to
companies, as retailers' access to their personal information heightens their feelings of …

[HTML][HTML] Technology-enabled personalization: Impact of smart technology choice on consumer shop** behavior

AS Riegger, K Merfeld, JF Klein, S Henkel - Technological Forecasting and …, 2022‏ - Elsevier
Smart technologies promise to enhance customer experience to new levels in next-
generation retail stores. Offline retailers increasingly employ technology-enabled …

[HTML][HTML] Reimagining personalization in the physical store

TP Scholdra, JRK Wichmann, WJ Reinartz - Journal of Retailing, 2023‏ - Elsevier
The evolving landscape of physical retailing necessitates a reevaluation of personalization
approaches to meet existing market conditions and the demands of modern customers. In …

Toward customer hyper-personalization experience—A data-driven approach

JM Valdez Mendia… - Cogent Business & …, 2022‏ - Taylor & Francis
Today's omnichannel business models incorporate physical and digital touchpoints
interacting with customers. A hyper-personalization strategy relies on the organization's …