In the hotel industry, exceptional service failure recovery is a key determinant of customer
satisfaction and loyalty. Western‐based hotel corporations should adapt their failure …

The People's Republic of China has changed from a country which actively discouraged
tourism into one of the major source markets for the international industry; the 35 million …

Despite the importance of understanding tourism and hospitality (T&H) students' career
choices for both high education institutions and industry practitioners, scarce empirical …

This paper assumes that tourism educated and trained students play different roles (in
driving future tourist demands and in meeting current tourist preferences, respectively), and …

Hospitality management higher education's historic origins have resulted in a strong
vocational ethos permeating the curriculum. Knowledge about hospitality has been drawn …

Given the growing socio-economic importance of tourism for Spain, this study analyses the
teaching of tourism within Secondary Education and the Baccalaureate of the country. To …

This study aims to determine the internship satisfaction of tourism students and the impact of
their internships on their professional development and industrial perception. In line with this …

Building on signaling theory and the job demands‐resources model, this paper assessed
mentorship, training and interpersonal hel**'s role on employee attitude and performance …

Polytechnic education in Ghana is an offshoot of technical and vocational education and
training, which makes internship a sine qua non for its students. The implementation of …

Purpose–This study aims to understand whether poverty alleviation can be realized in
tourism via tourism cooperatives. As a fast growing industry in the world, tourism has …