Empathy in virtual agents and robots: A survey

A Paiva, I Leite, H Boukricha, I Wachsmuth - ACM Transactions on …, 2017 - dl.acm.org
This article surveys the area of computational empathy, analysing different ways by which
artificial agents can simulate and trigger empathy in their interactions with humans …

Affective computing: Recent advances, challenges, and future trends

G Pei, H Li, Y Lu, Y Wang, S Hua, T Li - Intelligent Computing, 2024 - spj.science.org
Affective computing is a rapidly growing multidisciplinary field that encompasses computer
science, engineering, psychology, neuroscience, and other related disciplines. Although the …

I can help you change! an empathic virtual agent delivers behavior change health interventions

C Lisetti, R Amini, U Yasavur, N Rishe - ACM Transactions on …, 2013 - dl.acm.org
We discuss our approach to develo** a novel modality for the computer-delivery of Brief
Motivational Interventions (BMIs) for behavior change in the form of a personalized On …

Empathic accuracy in artificial intelligence service recovery

X Xu, N Wen, J Liu - Tourism Review, 2024 - emerald.com
Purpose Artificial intelligence (AI) agents have been increasingly applied in the tourism and
hospitality industry. However, AI service failure is inevitable. Thus, AI service recovery merits …

Enhancing emotional support: The effect of a robotic object on human–human support quality

H Erel, D Trayman, C Levy, A Manor… - International Journal of …, 2022 - Springer
Emotional support in the context of psychological caregiving is an important aspect of
human–human interaction that can significantly increase well-being. In this study, we tested …

Empathy in human–robot interaction: Designing for social robots

S Park, M Whang - International journal of environmental research and …, 2022 - mdpi.com
For a service robot to serve travelers at an airport or for a social robot to live with a human
partner at home, it is vital for robots to possess the ability to empathize with human partners …

Modeling empathy: building a link between affective and cognitive processes

ÖN Yalçın, S DiPaola - Artificial Intelligence Review, 2020 - Springer
Computational modeling of empathy has recently become an increasingly popular way of
studying human relations. It provides a way to increase our understanding of the link …

Empathy framework for embodied conversational agents

ÖN Yalçın - Cognitive Systems Research, 2020 - Elsevier
Empathy is a complex socio-emotional behavior that results from the interaction between
affective and cognitive mechanisms. Equip** embodied conversational agents (ECAs) …

Artificial empathy in social robots: An analysis of emotions in speech

J James, CI Watson… - 2018 27th IEEE …, 2018 - ieeexplore.ieee.org
Artificial speech developed using speech synthesizers has been used as the voice for robots
in Human Robot Interaction (HRI). As humans anthropomorphize robots, an empathetically …

Empathetic speech synthesis and testing for healthcare robots

J James, BT Balamurali, CI Watson… - International Journal of …, 2021 - Springer
One of the major factors that affect the acceptance of robots in Human-Robot Interaction
applications is the type of voice with which they interact with humans. The robot's voice can …