The intention-behaviour gap in sustainable hospitality: a critical literature review

N Khan, D Acuti, L Lemarie, G Viglia - International Journal of …, 2024 - emerald.com
Purpose The intention of consumers to behave sustainably is not a reliable predictor of
sustainable hospitality choices. This intention-behaviour gap represents one of the biggest …

[HTML][HTML] The relationship between CRM, knowledge management, organization commitment, customer profitability and customer loyalty in telecommunication industry …

MAI Gazi, A Al Mamun, A Al Masud… - Journal of Open …, 2024 - Elsevier
The purpose of this study is to evaluate a customer relationship management (CRM) model
based on telecom customers' experiences with the company's services. For this purpose …

Mediating role of entrepreneurial intention on the relationship between entrepreneurship education and employability: a study on university students from a …

MAI Gazi, MKH Rahman, MF Yusof… - Cogent Business & …, 2024 - Taylor & Francis
This study assesses how entrepreneurship education influences the entrepreneurial
intentions and employability of students. It also investigates the mediation effect of …

The impacts of mountain campsite attributes on tourists' satisfaction and behavioral intentions: The mediating role of experience quality

Q Guo, X Yang, H ** country
MAI Gazi, MA Islam, AA Masud… - Cogent Social …, 2024 - Taylor & Francis
This study delves into the interconnectedness service quality (SQ) and tourist satisfaction
(TS) within the tourism sector of a develo** country such as Bangladesh. It takes into …

The emergence of digital learning in higher education: a lesson from the COVID-19 pandemic

A Al Masud, MA Hossain, S Biswas… - … International Journal of …, 2023 - emerald.com
Purpose The coronavirus disease 2019 (COVID-19) has a significant influence on many
aspects of life, including education. As a result, the education system in emerging nations …

[HTML][HTML] AI capability and sustainable performance: unveiling the mediating effects of organizational creativity and green innovation with knowledge sharing culture as …

MAI Gazi, MKH Rahman, AA Masud, MB Amin… - Sustainability, 2024 - mdpi.com
The purpose of this study is to investigate the role of AI capability (AIC) on organizational
creativity (OC), green innovation (GI), and sustainable performance (SP). It also aims to …