In the wake of e-commerce and its successful diffusion in most commercial activities, last-
mile distribution causes more and more trouble in urban areas all around the globe …

Purpose The purpose of this paper is twofold: first, to review and classify scientific
publications dealing with those innovative solutions aimed at increasing the efficiency of last …

Abstract Covid-19, the global pandemic, has taught us the importance of contactless delivery
service and robotic automation. Using self-driving delivery robots can provide flexibility for …

Supply chains in general and last-mile logistics in particular, have been disrupted due to
COVID-19. Though several innovative last-mile logistics solutions have been proposed in …

This paper contributes to the emerging body of research on crowdship**, which is a
collaborative strategy that distributes delivery tasks to a mass of actors that act as ordinary …

Coincident with the rapid growth of omni-channel retailing, growing urbanization, changing
consumer behavior, and increasing focus on sustainability, academic interest in the area of …

ABSTRACT e-Commerce is the fastest-growing sales channel, while omni-channel retailing
is becoming the new retailing standard. Omni-channel logistics is an essential complex …

Crowd-Ship** (CS) solutions have been gaining popularity in industry and academia.
Despite numerous CS platforms having been introduced in the real world, only a limited …

Anchored on the resource matching, perceived value, and transaction cost economics
theories, this study analyses the determinants of customers' intention to use smart lockers for …

The growth of e-commerce has bridged the gap between the consumer and the retailer,
bringing prosperity for both. However, in a quest to achieve even larger profits and market …