Context For more than four decades it has been intuitively accepted that user involvement
(UI) during system development lifecycle leads to system success. However when the …

User involvement is a widely accepted principle in development of usable systems.
However, it is a vague concept covering many approaches. This study first clarifies the …

PD questions major assumptions about technologies in workplaces, communities, homes,
and social institutions. It is not coincidental that PD offers these challenges at a time when …

Do you spend a lot of time during the design process wondering what users really need? Do
you hate those endless meetings where you argue how the interface should work? Have …

One force pulls researchers toward individual applications and separate variations of certain
general, often vague ideas. The other force pulls researchers toward learning from each …

This book is a collection about cultural-historical activity theory as it has been developed
and applied by Yrjö Engeström. The work of Engeström is both rooted in the legacy of …

We argue that the distinguishing features of Participatory Design are not the participatory
activities as such but the mechanisms used, the effects produced and the way in which these …

The widespread use of participatory design (PD) has meant that different approaches and
conceptualisations exist in this field today. In this article, it is argued that one fruitful …

In April 1991 BusinessWeek ran a cover story entitled," I Can't Work This?#!!@ Thing," about
the difficulties many people have with consumer products, such as cell phones and VCRs …

This article presents a critical review of patterns and pattern languages in human-computer
interaction (HCI). In recent years, patterns and pattern languages have received …