How do entrepreneurs perform digital marketing across the customer journey? A review and discussion of the main uses

B Barbosa, JR Saura, D Bennett - The Journal of Technology Transfer, 2024 - Springer
The development and use of digital marketing strategies by entrepreneurs is a key element
of success for innovative projects. Moreover, effective execution of marketing intervention in …

Effectiveness of engagement initiatives across engagement platforms: A meta-analysis

M Blut, V Kulikovskaja, M Hubert, C Brock… - Journal of the Academy …, 2023 - Springer
As part of their customer engagement (CE) marketing, firms use different platforms to interact
with customers, in ways that go beyond purchases. Task-based CE strategies call for …

“I follow what you post!”: The role of social media influencers' content characteristics in consumers' online brand-related activities (COBRAs)

ML Cheung, WKS Leung, ECX Aw, KY Koay - Journal of Retailing and …, 2022 - Elsevier
The purpose of this research is to examine the underlying mechanisms through which social
media influencers'(SMI) content characteristics (information, design, and technology quality …

Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion

S Bag, G Srivastava, MMA Bashir, S Kumari… - Benchmarking: An …, 2022 - emerald.com
Purpose The first research objective is to understand the role of digital [artificial intelligence
(AI)] technologies on user engagement and conversion that has resulted in high online …

Factors influencing TikTok engagement behaviors in China: An examination of gratifications sought, narcissism, and the Big Five personality traits

KS Meng, L Leung - Telecommunications Policy, 2021 - Elsevier
As an over-the-top (OTT) and non-subscription-based video-on-demand media service,
mobile short-form video application (eg, TikTok or Douyin) is a free video-sharing social …

Retailers, don't ignore me on social media! The importance of consumer-brand interactions in raising purchase intention-Privacy the Achilles heel

A Gutierrez, K Punjaisri, B Desai, SFS Alwi… - Journal of Retailing and …, 2023 - Elsevier
Effective interactions are essential for retail brands to progressively nudge consumers
towards purchase. While social media provides the platform for brands to directly connect …

Examining the influence of source factors and content characteristics of influencers' post on consumer engagement and purchase intention: A moderated analysis

S Sardar, SV Tata, S Sarkar - Journal of Retailing and Consumer Services, 2024 - Elsevier
The current research investigates the impact of fashion influencers on consumer
engagement and purchase intention. Guided by the heuristic systematic model (HSM), this …

The role of consumer-consumer interaction and consumer-brand interaction in driving consumer-brand engagement and behavioral intentions

ML Cheung, GD Pires, PJ Rosenberger… - Journal of retailing and …, 2021 - Elsevier
Grounded on service-dominant logic (SD logic), a vital issue for marketers is to understand
how the multiple approaches encouraging consumer participation (CP), as manifested by …

Enjoy to read and enjoy to shop: An investigation on the impact of product information presentation on purchase intention in digital content marketing

L Fan, Y Wang, J Mou - Journal of Retailing and Consumer Services, 2024 - Elsevier
Our study examines the impact of product information presentation on consumers' purchase
intention through information processing (ie, utilitarian and hedonic browsing) in the context …

[HTML][HTML] Predicting social media engagement with computer vision: An examination of food marketing on Instagram

M Philp, J Jacobson, E Pancer - Journal of Business Research, 2022 - Elsevier
In a crowded social media marketplace, restaurants often try to stand out by showcasing
elaborate “Instagrammable” foods. Using an image classification machine learning …