Affect recognition in conversations using large language models
Affect recognition, encompassing emotions, moods, and feelings, plays a pivotal role in
human communication. In the realm of conversational artificial intelligence, the ability to …
human communication. In the realm of conversational artificial intelligence, the ability to …
Infusing emotions into task-oriented dialogue systems: Understanding, management, and generation
Emotions are indispensable in human communication, but are often overlooked in task-
oriented dialogue (ToD) modelling, where the task success is the primary focus. While …
oriented dialogue (ToD) modelling, where the task success is the primary focus. While …
Enhanced Emotion-Aware Conversational Agent: Analyzing User Behavioral Status for Tailored Reponses in Chatbot Interactions
While chatbots are increasingly popular for communication, their effectiveness is limited by
their difficulty in understanding users' emotions. To address this, this study proposes a new …
their difficulty in understanding users' emotions. To address this, this study proposes a new …
A Unified Approach to Emotion Detection and Task-Oriented Dialogue Modeling
A Stricker, P Paroubek - arxiv preprint arxiv:2401.13789, 2024 - arxiv.org
In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is
often overlooked or is typically treated as a separate and independent task, requiring …
often overlooked or is typically treated as a separate and independent task, requiring …
Ontology Construction for Task-oriented Dialogue
R Vukovic - Proceedings of the 20th Workshop of Young …, 2024 - aclanthology.org
Ontology Construction for Task-oriented Dialogue Page 1 The 20th Annual Meeting of the
Young Researchers’ Roundtable on Spoken Dialogue Systems, pages 53–56 September …
Young Researchers’ Roundtable on Spoken Dialogue Systems, pages 53–56 September …
Towards Emotion-aware Task-oriented Dialogue Systems in the Era of Large Language Models
S Feng - Proceedings of the 20th Workshop of Young …, 2024 - aclanthology.org
My research interests lie in the area of modelling affective behaviours of interlocutors in
conversations. In particular, I look at emotion perception, expression, and management in …
conversations. In particular, I look at emotion perception, expression, and management in …
[PDF][PDF] Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition
WL Yeung - 2024.conversations.ws
This research considers the task of automatically adding empathic headers (eg,“Sorry to
hear that.”) to agent responses in customer support conversations. We employ a task …
hear that.”) to agent responses in customer support conversations. We employ a task …