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NLP techniques for automating responses to customer queries: a systematic review
PA Olujimi, A Ade-Ibijola - Discover Artificial Intelligence, 2023 - Springer
The demand for automated customer support approaches in customer-centric environments
has increased significantly in the past few years. Natural Language Processing (NLP) …
has increased significantly in the past few years. Natural Language Processing (NLP) …
Transformer: A general framework from machine translation to others
Abstract Machine translation is an important and challenging task that aims at automatically
translating natural language sentences from one language into another. Recently …
translating natural language sentences from one language into another. Recently …
A survey on aspect-based sentiment analysis: Tasks, methods, and challenges
As an important fine-grained sentiment analysis problem, aspect-based sentiment analysis
(ABSA), aiming to analyze and understand people's opinions at the aspect level, has been …
(ABSA), aiming to analyze and understand people's opinions at the aspect level, has been …
Delta tuning: A comprehensive study of parameter efficient methods for pre-trained language models
Despite the success, the process of fine-tuning large-scale PLMs brings prohibitive
adaptation costs. In fact, fine-tuning all the parameters of a colossal model and retaining …
adaptation costs. In fact, fine-tuning all the parameters of a colossal model and retaining …
Enhancing activity prediction models in drug discovery with the ability to understand human language
Activity and property prediction models are the central workhorses in drug discovery and
materials sciences, but currently, they have to be trained or fine-tuned for new tasks. Without …
materials sciences, but currently, they have to be trained or fine-tuned for new tasks. Without …
BioBART: Pretraining and evaluation of a biomedical generative language model
Pretrained language models have served as important backbones for natural language
processing. Recently, in-domain pretraining has been shown to benefit various domain …
processing. Recently, in-domain pretraining has been shown to benefit various domain …
Mvp: Multi-view prompting improves aspect sentiment tuple prediction
Generative methods greatly promote aspect-based sentiment analysis via generating a
sequence of sentiment elements in a specified format. However, existing studies usually …
sequence of sentiment elements in a specified format. However, existing studies usually …
BBTv2: Towards a gradient-free future with large language models
Most downstream adaptation methods tune all or part of the parameters of pre-trained
models (PTMs) through gradient descent, where the tuning cost increases linearly with the …
models (PTMs) through gradient descent, where the tuning cost increases linearly with the …
A survey of neural code intelligence: Paradigms, advances and beyond
Neural Code Intelligence--leveraging deep learning to understand, generate, and optimize
code--holds immense potential for transformative impacts on the whole society. Bridging the …
code--holds immense potential for transformative impacts on the whole society. Bridging the …
Large language models in the workplace: A case study on prompt engineering for job type classification
B Clavié, A Ciceu, F Naylor, G Soulié… - … on applications of natural …, 2023 - Springer
This case study investigates the task of job classification in a real-world setting, where the
goal is to determine whether an English-language is appropriate for a graduate or entry …
goal is to determine whether an English-language is appropriate for a graduate or entry …