The continuous provision of highly available IT services is a crucial task for IT service
providers in order to fulfill service level agreements with customers. Although the …

When IT service providers adapt their IT system landscapes because of new technologies or
changing business requirements, the effects of changes to the quality of service must be …

Meeting the availability service level objective while minimizing the costs of the IT service
provision is a major challenge for IT service designers. In order to optimize component …

Capacity management approaches optimize component utilization from a strong technical
perspective. In fact, the quality of involved services is considered implicitly by linking it to …

Summary form only given. We studied the effectiveness of this multi-lingual character
sampling on Lempel-Ziv (LZ) compression algorithms. LZSS and LZW algorithms were …

Nowadays companies outsource a lot of their IT resources and capabilities by contracting
them with external IT providers. The agreements between providers and customers …

Too often, capacity planning activities that are crucial to software performance are being
pushed to late development phases where trivial measurement-based assessment …

In-Memory technologies provide the performance to deal with the emerging problems of Big
Data. However, the availability of these computing systems is a crucial issue. One way to …

Die Verfügbarkeit von IT-Dienstleistungen ist eine der wichtigsten Qualitätseigenschaften für
die Bezieher dieser Dienstleistungen, gibt sie doch an wie hoch die Wahrscheinlichkeit ist …

Actualmente existe entre las empresas una tendencia a tercerizar servicios en la nube. Esto
ha incrementado la importancia de los Acuerdos de Nivel de Servicio (SLA), los cuales …