User involvement: a review of the benefits and challenges
S Kujala - Behaviour & information technology, 2003 - Taylor & Francis
User involvement is a widely accepted principle in development of usable systems.
However, it is a vague concept covering many approaches. This study first clarifies the …
However, it is a vague concept covering many approaches. This study first clarifies the …
The importance of user involvement: a systematic review of involving older users in technology design
Abstract Background and Objectives There is a lack of understanding of how older adults'
involvement and participation matters in actual design practice. This systematic literature …
involvement and participation matters in actual design practice. This systematic literature …
Contextual design
H Beyer, K Holtzblatt - interactions, 1999 - dl.acm.org
Contextual Design unifies design, marketing, delivery, and support in a coherent response
to the customer. It gives a team activities focused on the customers and their work, rather …
to the customer. It gives a team activities focused on the customers and their work, rather …
Key principles for user-centred systems design
The concept of user-centred systems design (UCSD) has no agreed upon definition.
Consequently, there is a great variety in the ways it is applied, which may lead to poor …
Consequently, there is a great variety in the ways it is applied, which may lead to poor …
Beyond design and use: How scholars should study intelligent technologies
This paper proposes a unified approach to studying intelligent technologies such as artificial
intelligence (AI) that extends current studies of design and use. Current discussion of the …
intelligence (AI) that extends current studies of design and use. Current discussion of the …
Factors that affect software systems development project outcomes: A survey of research
L McLeod, SG MacDonell - ACM Computing Surveys (CSUR), 2011 - dl.acm.org
Determining the factors that have an influence on software systems development and
deployment project outcomes has been the focus of extensive and ongoing research for …
deployment project outcomes has been the focus of extensive and ongoing research for …
The design theory nexus
Managers frequently face ill-structured or" wicked" problems. Such problems are
characterized by a large degree of uncertainty with respect to how the problem should be …
characterized by a large degree of uncertainty with respect to how the problem should be …
Effective user involvement in product development by improving the analysis of user needs
S Kujala 1 - Behaviour & information technology, 2008 - Taylor & Francis
User involvement has been shown to be beneficial in the development of useful and usable
systems. The trend of software development becoming a product-oriented activity creates …
systems. The trend of software development becoming a product-oriented activity creates …
What do usability evaluators do in practice? An explorative study of think-aloud testing
M Nørgaard, K Hornbæk - Proceedings of the 6th conference on …, 2006 - dl.acm.org
Think-aloud testing is a widely employed usability evaluation method, yet its use in practice
is rarely studied. We report an explorative study of 14 think-aloud sessions, the audio …
is rarely studied. We report an explorative study of 14 think-aloud sessions, the audio …
The role of user involvement in requirements quality and project success
User involvement is the key concept in the development of useful and usable systems and
has positive effects on system success and user satisfaction. This paper reports the results of …
has positive effects on system success and user satisfaction. This paper reports the results of …