The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots
Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …
software applications interacting with humans using natural written language. However …
UX research on conversational human-AI interaction: A literature review of the ACM digital library
Early conversational agents (CAs) focused on dyadic human-AI interaction between humans
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …
Evaluating human-language model interaction
Many real-world applications of language models (LMs), such as writing assistance and
code autocomplete, involve human-LM interaction. However, most benchmarks are non …
code autocomplete, involve human-LM interaction. However, most benchmarks are non …
State-of-the-art human-computer-interaction in metaverse
Z Lyu - International Journal of Human–Computer Interaction, 2024 - Taylor & Francis
With the increasing popularity of the Metaverse concept, human beings have stepped to a
new height in the intelligent technology progress. This work presents a literature review of …
new height in the intelligent technology progress. This work presents a literature review of …
Toward a design theory for virtual companionship
Due to significant technological advances in the field of artificial intelligence (AI), which are
driven by increased computing power, the ubiquitous availability of data, as well as new …
driven by increased computing power, the ubiquitous availability of data, as well as new …
Heuristic evaluation of conversational agents
R Langevin, RJ Lordon, T Avrahami… - Proceedings of the …, 2021 - dl.acm.org
Conversational interfaces have risen in popularity as businesses and users adopt a range of
conversational agents, including chatbots and voice assistants. Although guidelines have …
conversational agents, including chatbots and voice assistants. Although guidelines have …
One voice fits all? Social implications and research challenges of designing voices for smart devices
When a smart device talks, what should its voice sound like? Voice-enabled devices are
becoming a ubiquitous presence in our everyday lives. Simultaneously, speech synthesis …
becoming a ubiquitous presence in our everyday lives. Simultaneously, speech synthesis …
Augmented datasheets for speech datasets and ethical decision-making
Speech datasets are crucial for training Speech Language Technologies (SLT); however,
the lack of diversity of the underlying training data can lead to serious limitations in building …
the lack of diversity of the underlying training data can lead to serious limitations in building …
[PDF][PDF] A review of speech-centric trustworthy machine learning: Privacy, safety, and fairness
Speech-centric machine learning systems have revolutionized a number of leading
industries ranging from transportation and healthcare to education and defense …
industries ranging from transportation and healthcare to education and defense …
The last decade of HCI research on children and voice-based conversational agents
R Garg, H Cui, S Seligson, B Zhang… - Proceedings of the …, 2022 - dl.acm.org
Voice-based Conversational Agents (CAs) are increasingly being used by children. Through
a review of 38 research papers, this work maps trends, themes, and methods of empirical …
a review of 38 research papers, this work maps trends, themes, and methods of empirical …