Alexa, what do we know about conversational commerce? Insights from a systematic literature review

WM Lim, S Kumar, S Verma… - Psychology & …, 2022 - Wiley Online Library
Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

A state-of-the-art review on facilitating sustainable agriculture through green fertilizer technology adoption: Assessing farmers behavior

N Adnan, SM Nordin, MA Bahruddin… - Trends in Food Science & …, 2019 - Elsevier
Green technology is the means of improving towards the rising environmental concern. The
implication of green fertilizer technology (GFT) is the need for the modern development of …

The ethical implications of using artificial intelligence in auditing

I Munoko, HL Brown-Liburd, M Vasarhelyi - Journal of business ethics, 2020 - Springer
Accounting firms are reporting the use of Artificial Intelligence (AI) in their auditing and
advisory functions, citing benefits such as time savings, faster data analysis, increased …

How TikTok leads users to flow experience: investigating the effects of technology affordances with user experience level and video length as moderators

H Zhao, C Wagner - Internet Research, 2022 - emerald.com
Purpose Although the short-video-based application TikTok and its AI-enhanced technology
have achieved enormous success and reshaped the user experience, few studies have …

Virtual travel experience and destination marketing: Effects of sense and information quality on flow and visit intention

S An, Y Choi, CK Lee - Journal of Destination Marketing & Management, 2021 - Elsevier
In the digital age, virtual reality (VR) has become a new tool for destination marketing.
Building on flow theory and the stimuli-organism-response model, this study examined the …

[HTML][HTML] Humanizing voice assistant: The impact of voice assistant personality on consumers' attitudes and behaviors

A Poushneh - Journal of Retailing and Consumer Services, 2021 - Elsevier
A voice assistant (VA), a type of voice-enabled artificial intelligence, is no longer just a
character in science fiction movies. Currently, voice is embedded in a variety of products …

Investigating the moderating role of AI-enabled services on flow and awe experience

P Kautish, A Khare - International Journal of Information Management, 2022 - Elsevier
Interactive technology is rapidly transforming the modern e-tail landscape by applying reality-
enhancing technologies, ie, augmented reality, virtual reality, and mixed reality-led sensory …

Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets

E Pantano, A Rese, D Baier - Journal of Retailing and Consumer Services, 2017 - Elsevier
Although online stores extend the traditional offer of the brick and mortar ones, the limited
possibilities to virtually try the product before the effective buying makes the online purchase …

Constituents and consequences of smart customer experience in retailing

SK Roy, MS Balaji, S Sadeque, B Nguyen… - … Forecasting and Social …, 2017 - Elsevier
Smart retail technologies have the potential to improve the customer retail experience by
providing superior and personalized retail services. However, when shoppers have to deal …

Learning English with augmented reality: Do learning styles matter?

TC Hsu - Computers & Education, 2017 - Elsevier
This study attempted to develop and compare two Augmented Reality (AR) educational
game systems for third graders to learn English vocabulary in free and situated …