Evaluation techniques for chatbot usability: A systematic map** study

R Ren, JW Castro, ST Acuña… - International Journal of …, 2019 - World Scientific
Background: The use of chatbots has increased considerably in recent years. These are
used in different areas and by a wide variety of users. Due to this fact, it is essential to …

A review of virtual assistants' characteristics: Recommendations for designing an optimal human–machine cooperation

M Gilles, E Bevacqua - Journal of Computing and …, 2022 - asmedigitalcollection.asme.org
Designed to improve human–machine interactions, virtual agents and particularly virtual
assistants (VAs) are spreading in our daily lives. Presenting a very wide variety of …

Voice assistants in private households: a conceptual framework for future research in an interdisciplinary field

B Minder, P Wolf, M Baldauf, S Verma - Humanities and Social …, 2023 - nature.com
The present study identifies, organizes, and structures the available scientific knowledge on
the recent use and the prospects of Voice Assistants (VA) in private households. The …

Conversational feedback in scripted versus spontaneous dialogues: A comparative analysis

I Pilán, L Prévot, H Buschmeier, P Lison - arxiv preprint arxiv:2309.15656, 2023 - arxiv.org
Scripted dialogues such as movie and TV subtitles constitute a widespread source of
training data for conversational NLP models. However, there are notable linguistic …

[HTML][HTML] Conversational assistants for elderly users–the importance of socially cooperative dialogue

S Kopp, M Brandt, H Buschmeier, K Cyra… - Proceedings of the …, 2018 - pub.uni-bielefeld.de
Conversational agents can provide valuable cognitive and/or emotional assistance to
elderly users or people with cognitive impairments who often have difficulties in organizing …

Usability assessment of interaction management support in LOUISE, an ECA-based user interface for elders with cognitive impairment

P Wargnier, S Benveniste, P Jouvelot… - Technology and …, 2018 - journals.sagepub.com
BACKGROUND: Embodied conversational agents (ECA) are possible enablers of assistive
technologies, in particular for older adults with cognitive impairment. Yet, dedicated …

Design of an intelligent agent to measure collaboration and verbal-communication skills of children with autism spectrum disorder in collaborative puzzle games

L Zhang, AZ Amat, H Zhao, A Swanson… - IEEE transactions on …, 2020 - ieeexplore.ieee.org
Autism spectrum disorder (ASD) is a neurodevelopmental disorder characterized by core
deficits in social interaction and communication. Collaborative puzzle games are interactive …

[HTML][HTML] Mitigating patient and consumer safety risks when using conversational assistants for medical information: exploratory mixed methods experiment

TW Bickmore, S Ólafsson, TK O'Leary - Journal of Medical Internet …, 2021 - jmir.org
Background: Prior studies have demonstrated the safety risks when patients and consumers
use conversational assistants such as Apple's Siri and Amazon's Alexa for obtaining medical …

On emotions as features for speech overlaps classification

O Egorow, A Wendemuth - IEEE Transactions on Affective …, 2019 - ieeexplore.ieee.org
Although being a frequently occurring phenomenon in spoken communication, speech
overlaps did not obtain the deserved attention in research so far—in both Human-Human …

INC-Hg: An intelligent collaborative haptic-gripper virtual reality system

H Zhao, A Zaini Amat, M Migovich, A Swanson… - ACM Transactions on …, 2022 - dl.acm.org
Collaborative Virtual Environments (CVE) have shown potential to be an effective social skill
training platform for children with Autism Spectrum Disorders (ASD) to learn and practice …