Background Patient complaints have been identified as a valuable resource for monitoring
and improving patient safety. This article critically reviews the literature on patient …

The biopsychosocial model (BPSM) was proposed by George Engel in 1977 as an
improvement to the biomedical model (BMM), to take account of psychological and social as …

Burnout in healthcare: the case for organisational change | The BMJ Skip to main content
Intended for healthcare professionals Access provided by Google Indexer Subscribe My …

Burnout is a multidimensional work-related syndrome that is characterized by emotional
exhaustion, depersonalization—or cynicism—and diminution of personal accomplishment …

The study was designed to examine whether trait emotional intelligence would moderate the
impact of negative emotions at work on job burnout. A total of 188 female nurses participated …

Abstract Objectives Inequalities between Indigenous and non-Indigenous peoples in
Canada persist. Despite the growth of Indigenous populations in urban settings, information …

Background It is increasingly recognized that disrespect and abuse of women during labor
and delivery is a violation of a woman's rights and a deterrent to the use of life-saving, facility …

Policy Points: Health care complaints contain valuable data on quality and safety; however,
there is no reliable method of analysis to unlock their potential. We demonstrate a method to …

Introduction Endotracheal suction (ETS) is a common invasive procedure which is done to
keep the airways patent by mechanically removing accumulated pulmonary secretions to all …

Installation Theory: The Societal Construction and Regulation of Behaviour provides
researchers and practitioners with a simple and powerful framework to analyse and change …