Purpose This paper introduces the term “omni-channel capability” and tests its validity. The
purpose of this paper is to investigate the impact of logistics service quality (LSQ) on omni …

Store atmosphere is an atmosphere that refers to the physical characteristics of exterior
buildings and interior spaces, which shape the store image and bring in customers. This …

This study aims to investigate the effect of store atmosphere, service quality, price
perception, and trust on the repurchase intention of Ayam Susan Wadaslintang. The …

This study aimed to analyze the effect of service quality and price to corporate, customer
satisfaction and customer loyalty of mobile telecommunications services in the city of …

Lifestyle phenomena, especially young people who tend to like to hangout or hang out
together in cafes which is a form of globalization demands that have a significant impact on …

Purpose–The purpose of this paper is to develop and test a framework to investigate the
relationship between perceived value, satisfaction, trust and behavioral intentions and the …

Purpose The purpose of this paper is to examine the effect of company brand image on
consumer confidence in the online purchase of Muslim fashion products, to assess the …

Salah satu bisnis yang sedang merebak pesat di Indonesia, khususnya di kota-kota besar
termasuk salah satunya di kota Bandung saat ini adalah bisnis coffee shop. Coffee shop …

The drive of retail business competition is getting tighter and causing retailers to seek to
entice consumers to be regular and faithful at their stores. Retailers need to understand …

Banyaknya perusahaan baru yang bergerak di berbagai sektor bisnis, membuat
perusahaan lebih cermat dalam menentukan bisnis yang akan dikembangkan. Melihat …