“Building back better”: the impact of the COVID-19 pandemic on the resilience of the hospitality and tourism industries

N Colmekcioglu, D Dineva, X Lu - International Journal of …, 2022 - emerald.com
Purpose The purpose of this paper is to provide a critical synthesis of research conducted
within the hospitality and tourism industries in response to the impact of the COVID-19 …

What motivates the adoption of green restaurant products and services? A systematic review and future research agenda

A TM, P Kaur, A Ferraris, A Dhir - Business Strategy and the …, 2021 - Wiley Online Library
Issues regarding green restaurants have received significant scholarly and practitioner
attention in the last decade, particularly concerning why consumers adopt green restaurants …

Trust me, I'm an influencer!-Causal recipes for customer trust in artificial intelligence influencers in the retail industry

H Alboqami - Journal of Retailing and Consumer Services, 2023 - Elsevier
Prior examinations of relationship development and the leverage of trust among artificial
intelligence (AI) influencers and followers have been few. This study employed complexity …

[HTML][HTML] The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19

MS Alzaidi, G Agag - Journal of Retailing and Consumer Services, 2022 - Elsevier
The COVID-19 pandemic has disrupted the customers habits of purchasing as well as
shop** behaviours. This study seeks to develop an integrated model of the critical role of …

The investigation of green purchasing behavior in China: A conceptual model based on the theory of planned behavior and self-determination theory

Y Wang, J Zhao, J Pan - Journal of Retailing and Consumer Services, 2024 - Elsevier
Consumers have become more and more concerned with environmental deterioration's
adverse impact on human beings and their purchasing preferences have gradually shifted …

Cross-national differences in consumers' willingness to pay (WTP) more for green hotels

YM Shehawy, G Agag, HO Alamoudi… - Journal of Retailing and …, 2024 - Elsevier
This paper examines valuable main predictors of the so-called green consumption and
drivers of consumers' capabilities to pay more for eco-green accommodation services across …

[HTML][HTML] A cross-cultural investigation of the relationship between eco-innovation and customers boycott behaviour

M Alyahya, G Agag, M Aliedan… - Journal of Retailing and …, 2023 - Elsevier
Retailers are under pressure to utilise eco-innovation to improve their operations and
reduce customers boycotts as a result of the growing concerns of customers about …

[HTML][HTML] A sustainable step forward: Understanding factors affecting customers' behaviour to purchase remanufactured products

M Alyahya, G Agag, M Aliedan, ZH Abdelmoety… - Journal of Retailing and …, 2023 - Elsevier
Despite its significant benefits, remanufactured products have very limited uptake in the
customer market. Although prior research explored the main motivations of consumer …

Impact of green human resource management practices on the environmental performance of green hotels

F Irani, H Kiliç, I Adeshola - Journal of Hospitality Marketing & …, 2022 - Taylor & Francis
This research aims to investigate whether green hotels' environmental performance might
improve through staff environmental commitment and green process innovations. Data were …