Designing pediatric healthcare facilities requires a thorough understanding of the unique
needs of children, which differ from those of adults in terms of physical, emotional, and …

Background: The therapeutic environments of children and adolescents differ from those of
adults, and are complex entities. Though studies have been conducted on the built …

O conceito de “comunicação clínica” refere-se à comunicação entre médico e doente. No
entanto, é cada vez mais frequente a presença de um terceiro elemento na consulta (eg um …

Organizations aiming to sustain client loyalty and satisfaction must prioritize the
maintenance and enhancement of service quality. In healthcare settings, the built …