A model for assessing the active presence of institutions on social media: application to universities worldwide

P Capriotti, A Oliveira, C Carretón - Journal of Marketing for Higher …, 2024 - Taylor & Francis
Today, being actively present on social networks promotes visibility in the digital
environment. Active Presence requires choosing the platforms that best suit the …

How do CSI and CSR perceptions affect word of mouth recommendations? The role of trust, distrust, and moral norms

G Zasuwa, M Stefańska - Corporate Communications: An …, 2023 - emerald.com
Purpose This paper has a twofold objective:(1) to examine how trust and distrust mediate the
relationship between corporate social responsibility (CSR) and irresponsibility (CSI) …

El estado de la cuestión de la investigación sobre la comunicación digital de las universidades

A Oliveira, P Capriotti, I Zeler - Redmarka. Revista de Marketing Aplicado, 2022 - ruc.udc.es
Esta investigación analiza la situación actual de la investigación sobre la comunicación
institucional digital de las universidades. Para ello, se realizó un análisis de la producción …

Analysing the influence of Universities' content strategy on the level of engagement on social media

P Capriotti, C Carretón-Ballester… - Communication & …, 2024 - revistas.unav.edu
Social media have become a key tool in the institutional communication of universities to
disseminate content and establish interaction and dialogue with their publics. Content …

Does universities' posting strategy influence their social media engagement? An analysis of the top‐ranked higher education institutions in different countries

P Capriotti, R Martínez‐Gras… - Higher Education …, 2023 - Wiley Online Library
To ensure the widespread dissemination of information and to foster interaction and
dialogue with users, higher education institutions need to develop an active profile on the …

Analysis of universities' integrated communication strategies on Twitter-X

P Capriotti, A Oliveira, I Zeler - Profesional de …, 2023 - revista.profesionaldelainformacion …
This study offers a comprehensive approach to the evaluation of communication strategy in
social networks, which contributes to the academic field by means of a specific analysis …

Stakeholders' engagement in 280 characters: Evidence from JSE-listed companies

GF Nel, Y du Toit - South African Journal of Economic and …, 2023 - scielo.org.za
Abstract NEL, George F. and DU TOIT, Yadah. Stakeholders' engagement in 280 characters:
Evidence from JSE-listed companies. S. Afr. j. econ. manag. sci.[online]. 2023, vol. 26, n. 1 …

[PDF][PDF] Information Management and User Engagement in Corporate Social Responsibility Communication: A Comparative Analysis of Chinese and Latin American …

Y Zhou, Q Zhang, X Feng - Profesional de …, 2024 - revista.profesionaldelainformacion …
Information Management and User Engagement in Corporate Social Responsibility
Communication: A Comparative Analysis of Chinese a Page 1 Profesional de la información …

Interactivity strategies and engagement in universities' social media communication: insights from Latin America, Europe and the United States

P Capriotti, I Zeler, D Martínez-Reig - 2024 - rua.ua.es
This article examines whether the interactivity strategies used by universities from Latin
America, Europe and the United States in their social networks influence the level of …

Instagram as a participatory tool: A comparative analysis of six Spanish museums

A Kaiser-Moro… - Communication & …, 2023 - revistas.unav.edu
Los medios digitales suelen entenderse como una herramienta que contribuye a
materializar el ideal social y participativo de museos e instituciones culturales. Este ideal …