Implementation of lean in health care environments: an update of systematic reviews
Purpose Even though the implementation of lean in health care environments is relatively
recent, it has been receiving a lot of attention in recent years. Partly because of the fact that it …
recent, it has been receiving a lot of attention in recent years. Partly because of the fact that it …
Prioritizing lean supply chain management initiatives in healthcare service operations: a fuzzy AHP approach
The objective of this study is to investigate the perceptions of practitioners/experts about the
prioritisation of healthcare performance measures and their relationship with lean supply …
prioritisation of healthcare performance measures and their relationship with lean supply …
Business process modeling, implementation, analysis, and management: the case of business process management tools
Purpose Significant numbers of business process management (BPM) projects fail. Their
failure is attributed toward many factors. Among them, low quality of BPM is one reason …
failure is attributed toward many factors. Among them, low quality of BPM is one reason …
Introducing a strategic perspective in lean thinking applications through system dynamics modelling: the dynamic value stream map
Purpose Lean Thinking is an operation management discipline which aims to identify, map
and analyse the activities forming a process to detect “value waste” and outline the most …
and analyse the activities forming a process to detect “value waste” and outline the most …
SERVQUAL measures: Indonesian government healthcare (BPJS) from a human resource perspective
DP Faeni - Journal of Infrastructure, Policy and …, 2023 - systems.enpress-publisher.com
The purpose of this study is to investigate customer satisfaction with quality of service known
as SERVQUAL improvement or service quality competitiveness in emerging markets. Using …
as SERVQUAL improvement or service quality competitiveness in emerging markets. Using …
Adoption of open innovation in the COVID-19 emergency: develo** a process-based information coordination system
Purpose The COVID-19 pandemic has stimulated a global movement of open innovation
initiatives aimed to provide knowledge and tools to support policy decisions and actions in …
initiatives aimed to provide knowledge and tools to support policy decisions and actions in …
Modeling and analysis of business process reengineering strategies for improving emergency department efficiency
Emergency departments (ED) in the USA treat 136.9 million cases annually and account for
nearly half of all medical care delivered. Due to high demand and limited resource (such as …
nearly half of all medical care delivered. Due to high demand and limited resource (such as …
Benchmarking healthcare logistics processes–a comparative case study of Danish and US hospitals
Logistics processes in hospitals are vital in the provision of patient care. Improving
healthcare logistics processes provides an opportunity for reduced healthcare costs and …
healthcare logistics processes provides an opportunity for reduced healthcare costs and …
Health technology, quality and safety in a learning health system
Health technology quality and safety is an important issue for health informatics (ie digital
health) professionals. Health technologies have been used to (1) collect data that can be …
health) professionals. Health technologies have been used to (1) collect data that can be …
Smart hospitals and patient-centered governance
R Moro Visconti, L Martiniello - Moro Visconti, R., & Martiniello, L …, 2019 - papers.ssrn.com
This paper explores innovative governance models in the healthcare sector. Patients are a
key albeit under-investigated stakeholder and smart technologies applied to public …
key albeit under-investigated stakeholder and smart technologies applied to public …